Your Kiosk(s) come equipped with a reporting function so you can have an easy overview of your income. By opening a browser from any machine within the Sacoa network and heading to Reporting Services (xxxxx/reports, where xxxxx is the name of your server computer), then navigating to POS Related Reports, you can open the Kiosk v15 Report, which has all the information you need. You can render the report for any time frame you like by setting the From Date and To Date parameters at the top.
This report has three main sections:
- The main payment information (the Payment Breakdown section at the beginning plus the Product Breakdown and Transaction Log sections later on) which gives you broad information about the kiosk's sales.
- The money from incomplete transactions (the Vouchers section), which lets you know if any sales were cancelled or otherwise not completed. This generates a voucher so that the customer can be refunded.
- The kiosk collection information (the CashOuts section), which we'll dive deeper into up next.
What we call collection (or cash out) is the process by which you collect all the (physical) money that the kiosk has stored within itself from the last collection until now. The only way to perform a collection is by pressing Ctrl+Shift+F10 on the kiosk, which is why it's important to keep a keyboard (wireless or not) around.
Whenever you perform a collection, the kiosk's current treasury session will close, and another one will open automatically as soon as another transaction is made. The report lets you know how many collections have been issued within the time frame you've selected, as well as how much cash was collected from each one, their session numbers and how long the sessions lasted (as in, what time and date each session was generated and when they ended).
As you can see, the collections are further broken down by bill type and quantity so you can know exactly what has been pulled out.
We hope this helped!
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